For knowledge managers “semantic technologies” – if even known – is a technique for knowledge representation. Of course there are knowledge managers with an IT-background, who are common with semantic technologies. Those experts expect comfortable and intelligent search algorithms as well as intelligent data aggregation in big data applications. But if we take a look at the semantic layer cake, we can see what knowledge managers really wish: “trust and proof” in information quality.
On the other hand knowledge managers are experts in working with people. Knowledge management is based on three factors:
- people,
- organization and
- technology.
Knowledge managers are experts in detecting tacit knowledge – for example in situations of expert debriefings. The same methods are also used for collecting requirements and use cases in a development process. Usually people and organization are the limiting key components in software development. So semantic workers, who develop new semantic software, can also benefit from the methods, that knowledge managers use every day.
